Professional Services
with an emphasis on Insights, Results, Opportunities

OFFERING PROGRAMMING, CONSULTING, AND IMPLEMENTATION

For over 40 years, we have been helping companies like yours keep pace with innovation and changing business needs. We’ll help you make the most of your ERP solution, providing programming and add-on solutions for specialized needs. We have a history rooted in service and a future focused on opportunities.

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Acumatica Users
For Acumatica Users

We can help Acumatica users with deployment, upgrades, programming, and tailored add solutions that will boost productivity.

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infor
For Infor Users

Is field service part of your business model? We have expertise you can trust. Or, if you’re an Infor CSI or CSD user, our suite of Productivity Tools will help save valuable time.
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Commissions

IncentViz quickly calculates commissions for you, giving sales agents visibility to commissions earned and due.
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ERP Deployment

Leveraging our proven Milestone Methodology, we’ll help manage your ERP deployment, upgrade, or migration to the cloud for a no-surprises go-live, including training and support.

Programming Services:

Helping you tailor processes to your specific goals

  • Tailored reporting, dashboards or KPIs
  • Personalized forms, screens or workflows
  • New functionality, automation, or advanced capabilities
  • Data integration with apps, machinery, or vehicles
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Skilled technicians are in high demand. Optimizing your field management solution can help boost performance of your existing
team.

CONSULTING:

Service Management Expertise

We understand the issues that matter most to field service organizations. With our deep industry expertise we’ll help you find opportunities to enhance technician efficiencies, optimize resources and drive greater customer satisfaction.

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FEATURE SHEET: CRITICAL NUMBERS

“Single Source Systems kept our
implementation on track, everything very
structured and disciplined, and
according to a timeline.”

-- Susan Miller, 
Senior Business Application Analyst, Northwest Pump
Milestone Methodology Case Study Northwest Pumps-1

Northwest Pump’s implementation took seven months, a relatively condensed time period for implementing a complex service management solution.

Optimize Business Performance

Transform processes to meet ever-changing market pressures

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Programming

We can help tailor your solution to specific needs:

  • Add functionality
  • Streamline workflows
  • Personalize screens

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Consulting

Are you getting the most out of your solution? We can analyze and advise:

  • AI strategies
  • Data management
  • Cloud migration

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Implementation

Are you ready to modernize operations? We’ll help implement new solutions using our proven Milestone Methodology:

  • No surprises
  • Project planning
  • Training and support

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Expertise

With over 40 years of experience, we bring proven insights to every project:

  • Field service
  • Manufacturing
  • Construction
  • Distribution

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Each member of the implementation team plays a critical role. Roles are well-defined, and individuals are held accountable at regular meetings.

IMPLEMENTATION

No-surprise deployment

Our proven Milestone Methodology uses best practices in project management to ensure a smooth deployment, that’s on-time and on-budget. With clear communication and step-by-step execution, the entire team stays in-sync and aligned to the project goals.

  • Five clearly defined milestone steps
  • Project Manager who leads progress
  • Conference room pilots
  • Ongoing testing and quality control
  • Education and training
  • No-surprise go-live
  • Ongoing support 

Consulting at the speed of change

Improving operations, from daily hurdles to big picture strategies

Efficiency

We’ll help you find inefficiencies and suggest solutions to streamline and automate operations throughout the organization

Use of resources

From smart scheduling of labor to optimizing delivery routes and conserving energy, we can help curb waste and control spending

Customer experience

Customers today are highly demanding. We can help enhance the entire customer experience, from sales to service

Job satisfaction

The shortage of skilled workers can be debilitating. Keep personnel happy by providing job aids to eliminate tedious, repetitive tasks

Informed decisions

Modern analytics with built-in AI help managers make well-informed decisions. We’ll help set up queries and reports 

RESOURCES

Our expertise helps you achieve goals

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Pumps and compressors. Learn how Single Source Systems helps customers in this vertical industry meet specialized needs

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Medical device manufacturers and service providers must keep critical equipment running. Software helps maintain performance.

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Distributors turn to field service as an important differentiator as they strive to maintain market share in highly competitive markets.

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Modern Service Management technology enhances customer experiences and builds loyalty.

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